Led by Tiffany Orsino and Kim Bacik, Glass Casa Luxury Villas is a dynamic firm comprised of internationally experienced, vacation rental management professionals.
Tiffany Orsino - Director of Reservations
Tiffany's success story began in 1997 when she joined the highly successful multi-state vacation rental company, Royal Shell Vacations in Florida. Tiffany's intensive focus on customer service and client satisfaction led to rapid growth of the company, directing an award-winning team that led to renting and managing 2,200 rental properties throughout the United States – the largest vacation property management company in the Southeastern US. Tiffany's passion has always been vacation rental customer satisfaction and she brings that passion to Glass Casa every day. Tiffany's properties have been featured in many Inflight Magazines, the Bentley Owners Annual Calander and have been home to many celebrities.
Kim Bacik - Operations Manager
In 1995, Kim and her husband Randy started Royal Shell Vacations on Sanibel Island in Florida. Kim’s dedication to exceptional customer service paved the way for her to assemble a staff of over one hundred and fifty dedicated industry leaders. Kim’s staff are trained to practice the “Hug Your Customer” philosophy of exceptional customer care with a distinct focus on every detail her clients have come to expect.
Kim's has managed rental properties throughout Southwest Florida, Central Florida, and Western North Carolina.
Bringing a project together for her client’s benefit is a passion for Kimberlee.
WHY WE STAND OUT:
The Class Casa team have managed vacation rentals in eight countries, Our team has consulted at a number of global events on private accommodations for heads of state, including the 2010 and 2011 G8 Summits, the 2010 Winter Olympics, and 2012 Summer Olympics. They have been responsible for record-breaking rental revenues for homeowners in London, Aspen, Palm Springs, Laguna Beach, and the Gold Coast of Florida most of which still exist today. Some of their rentals have been the focus of media articles including inclusion Forbes, the UK Times, Robb Report, The Vancouver Sun and RTL Television in Germany.
Tiffany and Kim have participated in numerous charities and believe giving back to the community is a priority. They have participated in numerous Make A Wish Experiences, the Dream Foundation, CROW - Clinic and Rehabilitation of Wildlife, Harry Chapin Food Bank, F.I.S.H food pantry, Love That Dress, ASPCA, PURE, Big Arts, Sanibel School, and the United Yorkie Rescue along with many others.